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Tori

by Klets B.V.

TalkJS's AI support agent that researches your live docs and site to answer hard product questions, and hands off to your team with context.

Customer supportFreemium

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Pricing
Freemium
Free tier
Yes
Category
Customer support
Platforms
Web
Maker
Klets B.V.
Website
asktori.ai
Links
Pricing
Last verified
October 20, 2026

What it does

Tori is an AI support agent from the team behind the TalkJS chat platform. You paste your website, help center or docs URL and it learns your product from the live pages, with no retraining step. When a customer asks something, it researches across your content to work out an answer even when no single page has it, replies in your tone and rules, and flags uncertainty instead of guessing. Customers can ask for a human at any point, and your team sees what Tori told them and why, with the conversation and research ready to pick up. You embed it as a chat popup or chatbox in your site, app or docs, or connect it through the API. TalkJS says it has handled 87% of its own support enquiries on its own for the past few months. Made by Klets B.V. (Eindhoven, the Netherlands), which operates TalkJS; launched on Hacker News on October 20, 2026.

  • Learns from your live website, help center and docs
  • No retraining step
  • Flags uncertainty instead of filling gaps
  • Handoff to your team with the conversation and sources
  • Customizable chat UI built on TalkJS
  • Logged-in user context
  • API access
  • ISO 27001 certified infrastructure, GDPR controls

Best for

Software companies with technical product questionsCustomer success and support teams who want a human handoff

The maker

Klets B.V. (TalkJS)

“The smartest AI support agent for customer success”In their words

Pricing

FreemiumFree tier

Free Trial plan with no time limit (50 AI responses a month); Basic $35 a month (300 responses), Standard $140 (1,400), Growth $550 (6,000), billed monthly in USD; Enterprise by quote. A response counts when Tori starts research on a customer message; requests without research are free, with no automatic overage charges (official pricing page, checked Oct 20, 2026).

PlanPrice
TrialNo time limit; 50 AI responses a month, 1 seat, 1 live agent$0month
Basic300 AI responses, 2 seats, 1 live agent$35month
Standard1,400 AI responses, 3 seats, 3 live agents$140month
Growth6,000 AI responses, 7 seats, 5 live agents$550month
See the pricing page

Prices change. Confirm on the official site.

Runs on

iOSAndroidMacWindowsLinuxWebCLIChromeWhatsAppTelegramSMSAPI

Lit = listed by the maker. Dimmed = not listed.

Runs on the web: an embeddable chat popup or chatbox for your website, app or docs (JavaScript, Google Tag Manager), plus an API; managed from a web dashboard.

Privacy

Read the privacy policy

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Sources

Last verified October 20, 2026

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