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Sierra

Sierra is an AI customer support agent.

AI agents that give companies better customer experiences.

Customer support

sierra.ai

PaidPrice
SupportCategory
YesTexting
October 14Checked, with sources

What it does

Sierra builds AI agents for businesses that talk with customers, handle requests and take actions like returns or bookings.

  • Ghostwriter agent builder
  • Agent Studio
  • Horizon long-horizon planning
  • Context Engine
  • Insights Explorer
  • Outcome-based pricing
  • Brand-voiced customer agents
  • Takes actions on requests

Best for

Customer support teamsEnterprise brandsMultichannel customer engagementRevenue-driving customer experiences

The maker

Sierra

“Sierra helps businesses build better, more human customer experiences with AI.”In their words

Pricing

Paid

Enterprise pricing

Prices change. Confirm on the official site.

Privacy

  • Built-in guardrails
  • Trust and reliability commitment
Read the privacy policy

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Sources

Last verified October 14, 2026

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