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Decagon

Decagon is an AI customer support agent.

AI customer support agents for enterprises.

Customer support

Visit official site

decagon.ai

PaidPrice
SupportCategory
October 14Checked, with sources

What it does

Decagon builds AI agents that handle customer support conversations across chat, email and voice for large companies.

  • Agent Operating Procedures (AOPs)
  • Voice, chat, email channels
  • Live A/B testing (Experiments)
  • Simulations at scale (Testing & QA)
  • Always-on QA (Watchtower)
  • Insights & reporting
  • Chat, email and voice
  • Learns from your docs

Best for

Enterprise customer supportVoice, chat, and email supportPersonalized guest/customer experiencesFinancial services, retail, travel, telecom, health, media

The maker

Decagon

“Build, optimize, and scale AI agents that treat every customer like the only one.”In their words

Pricing

Paid

Enterprise pricing

Prices change. Confirm on the official site.

Privacy

Read the privacy policy

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Sources

Last verified October 14, 2026

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