Cresta AI Agent
Cresta AI Agent is an AI customer support agent by Cresta Intelligence Inc.
Cresta's customer-facing AI agent for voice and chat: talks with customers, takes actions in your systems, hands off to people.
Customer supportPaidNew
cresta.com
What it does
Cresta AI Agent talks with a company's customers over voice and chat, in 30+ languages. It remembers each customer's history across channels and handoffs, and takes real actions in the CRM, billing and scheduling systems. Supervisors can watch live conversations and step in. It's sold to large contact centers, with pricing by demo.
- Shared memory across channels and handoffs
- Secure function calling and MCP support
- 30+ languages with on-brand voices
- Simulated customers for testing
- A/B testing on live traffic
- Agent Operations Center for live oversight
- Voice and chat customer conversations
- Takes actions in CRM, billing and scheduling
Best for
The maker
Cresta Intelligence Inc.
“AI Agents that customers love and businesses trust”In their words
Pricing
Paid
Enterprise pricing; no public price, book a demo (official site).
Prices change. Confirm on the official site.
Runs on
Deployed into a company's phone and chat channels; there's no consumer app.
Privacy
Read the privacy policySources
Last verified October 14, 2026
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