Alternatives
Decagon alternatives
Looking for something other than Decagon? These AI agents also answer customers and take action for support teams.
The alternatives
- SierraSierra
Pick it if you want an agent that meets customers in WhatsApp and iMessage, built with Agent Studio and its Ghostwriter builder.
Enterprise pricing · Web, iMessage/SMS, WhatsAppCompare with Decagon - FinFin (formerly Intercom; part of Salesforce)
Pick it if you want public, outcome-based pricing ($0.99 per outcome) across voice, chat and email.
Paid from $0.99/per outcome · Web, Slack, WhatsApp, APICompare with Decagon - Cresta AI AgentCresta Intelligence Inc.
Pick it if you run a contact center, maybe in a regulated industry, and need voice and chat in 30+ languages with handoffs to people.
Enterprise pricing; no public price, book a demo (official site) · Platforms not statedCompare with Decagon - AgentforceSalesforce
Pick it if your company runs on Salesforce and you want to build service agents there, free to start.
Free plan, paid from $2 · Web, Slack, iOS, macOSCompare with Decagon
Or stick with Decagon
Stick with Decagon if you want Agent Operating Procedures your team owns, across voice, chat and email, with simulations and live A/B tests.
Facts from each maker's official pages.