Harmony

What it does

Harmony runs inbound and outbound sales calls for mid-market and enterprise teams. Its voice agents call new leads within seconds, run discovery and qualification, handle objections, book meetings, chase renewals and payments, and win back lapsed customers, then warm-transfer qualified callers to a live rep with a full briefing. Calls run on Harmony's own small, task-specific language models with about 200 ms response time, plus a built-in dialer (predictive, power and batch), branded caller ID, IVR and voicemail handling, consent and compliance controls, and write-back to your CRM. You set what the agent says and when it escalates, and changes are tested against past calls before rollout. Built by monday.com with the voice team it acquired from One AI; launched October 19, 2026 for the US, UK, Australia and Singapore.

• Voice agents with about 200 ms response time
• Lead qualification, discovery and objection handling
• Live meeting booking and callback scheduling
• Warm transfers to reps with a briefing
• AI dialer, branded caller ID, IVR and voicemail handling
• Native CRM write-back (Salesforce, HubSpot, monday.com)
• TCPA, DNC, GDPR, SOC 2, ISO 27001 and HIPAA compliance
• Calls and qualifies sales leads

Best for

Mid-market and enterprise sales teams with more leads than repsTeams that need speed-to-lead, follow-ups and renewals by phone

The maker

Pricing

Prices change. Confirm on the official site.

Runs on

Lit = listed by the maker. Dimmed = not listed.

Web app for building and managing agents; the agents work over phone calls (inbound and outbound) and sync with Salesforce, HubSpot and monday CRM. API and MCP access on Enterprise.

Works with

SalesforceHubSpotmonday.com

Privacy

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Similar agents

Sources

• harmony.ai
• harmony.ai/pricing
• harmony.ai/about
• harmony.ai/terms
• ir.monday.com/news-and-events/news-releases/news-details/2026/Voice-AI-Platform-Harmony-Launches-to-Convert-Customer-Conversations-into-Revenue/default.aspx

Last verified October 19, 2026