Maple

Verified

Voice AI for restaurants that answers calls, takes orders, and manages reservations 24/7.

4.1

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Pricing

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About Maple

Maple is a voice AI platform that answers restaurant phone calls around the clock, taking pickup and delivery orders directly into POS systems (including Toast, SkyTab, and TRAY) and handling reservations through OpenTable and SevenRooms. It also fields catering inquiries, hours, directions, and FAQs, and reports over 1 million calls answered for 1,000+ restaurants with a resolution rate above 90% without human intervention. The New York-based company launched in December 2023 and graduated from the AWS Generative AI Accelerator.

Key Features

24/7 AI phone answering for restaurants
Phone order capture synced to POS (Toast, SkyTab, TRAY)
Reservation management via OpenTable and SevenRooms
Catering inquiries, hours, directions, and FAQ handling
Upsell suggestions during ordering
Call transcripts for staff follow-up

Pros & Cons

Pros

+ Deep POS integrations (Toast, SkyTab, TRAY) send orders straight to the kitchen

+ OpenTable and SevenRooms reservation sync

+ Proven scale: 1M+ calls, 1,000+ restaurants

+ Handles complex modifiers and upsells

Cons

- No public pricing; sales process required

- Restaurants only; not a general-purpose voice agent

- Order depth trails some competitors on payment capture, per third-party comparisons

Use Cases

Capturing phone orders missed during peak serviceAutomating reservation bookings over the phoneAnswering hours, directions, and menu questions 24/7Reducing front-of-house phone interruptions